Checkout Operator
Mitre 10 MEGA
Christchurch, Hornby
05.2023 - 10.2023
- Company Overview: Based in Christchurch for Mitre 10 MEGA to assist checkout customers with purchases and provide a high level of customer service.
- Meeting and greeting customers, ensuring they feel welcome and comfortable
- Retaining unhappy customers by listening to their issues and providing solutions to solve them
- Keeping store clean, tidy and presentable for customers
- Making all customers aware of new offers and promotions
- Ensuring that all customer queries receive a response within agreed timeframes
- Processing transactions including [cash/card] [payments/withdrawals/refunds]
- Bagging customer items, ensuring all purchased products were nicely presented
- Retrieving items from the stock room when required, such as when the customer's target size is not on display
- Processing transactions for orders via [cash/credit card/]
- Acting as the face of the company and upholding a positive brand image at all times
- Based in Christchurch for Mitre 10 MEGA to assist checkout customers with purchases and provide a high level of customer service.
- Received chocolate every week for providing consistent excellent service
- Received a lot of good feedback from customer surveys
- Gave customers a survey to sign up to MITRE 10 and using a script I raised the sign ups by about 10 percent
