Ismail Cenk Tanyu

• Performed daily audits of revenue collections from various gaming activities such as bingo, keno, slots.
• Analyzed financial reports to identify areas of improvement or cost savings opportunities within the gaming department.
• Developed and implemented gaming policies and procedures to ensure compliance with regulatory requirements.
• Investigated discrepancies between actual revenue collected versus expected amounts based on game activity levels.
• Managed shift schedules for dealers and other personnel working in the gaming area.
• Enforced safety protocols within the premises while ensuring compliance with local laws governing gambling operations.
• Monitored customer service standards to ensure a positive experience for guests playing in the casino.
• Maintained accurate records of all transactions related to gaming operations.

• Managed daily restaurant operations to ensure smooth service flow.
• Trained staff on customer service standards and menu knowledge.
• Oversaw inventory management to maintain stock levels and freshness.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

In charge of stores sales revenue, deliveries, meetings.

Promotions and shop fittings

• Collaborated with team members to ensure effective inventory management practices.
• Assisted customers with product selections and inquiries in a retail environment.
• Processed transactions accurately using point-of-sale systems during busy hours.
• Executed visual merchandising standards to promote seasonal promotions and sales.
• Monitored stock levels and reported discrepancies to management promptly.

• Company Overview: South Korea
• Plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
• South Korea
• Collaborated with department heads to optimize operational efficiency and service quality.
• Maintained strong relationships with vendors to ensure quality supplies and services.
• Developed and executed strategic plans to support the vision of the organization.
• Collaborated with executive team members on major decisions regarding company-wide initiatives.
• Implemented process improvement procedures that resulted in cost savings across the board.
• Provided oversight of all departments in order to ensure smooth operation of daily activities.

• Company Overview: Bodrum Turkey
• Manage operations on a day to day basis of a single property to assure optimum performance and continual improvement in the areas of guest service, employees, sales/marketing, property appearance, and profit/financial control.
• Bodrum Turkey

• Company Overview: Macao
• Oversee all vip table games operations.Handle meetings with agents and marketing departments,allocate staff accordingly and training, AML and government dealings.
• Macao

• Company Overview: Genting HongKong
• Making sure table games operations runs according to company and government rules and regulations.Handle disputes , reports , training , scheduling and customer service.
• Genting HongKong

• Company Overview: Sydney Australia
• Making sure table games operations runs according to company and government rules and regulations.Handle disputes , reports , training , scheduling and customer service.
• Sydney Australia

• Company Overview: Perth Australia
• Making sure table games operations runs according to company and government rules and regulations.Handle disputes , reports , training , scheduling and customer service.
• Perth Australia

• Company Overview: Hobart Australia
• Making sure games are dealt within company rules and regulations.Handle disputes,attend trainings,customer service and marketing.
• Hobart Australia

• Company Overview: Istanbul Turkey
• Deal allocated games according to rules and regulations and give good customer service to customers internally and externally.
• Istanbul Turkey

• Company Overview: Side Turkey
• Deal allocated games according to rules and regulations and give good customer service to customers internally and externally.
• Side Turkey

• Company Overview: Istanbul Turkey
• Deal allocated games according to rules and regulations and give good customer service to customers internally and externally.
• Istanbul Turkey