Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Associate
Solomon Islands Small Business Enterprise Centet
Honiara
01.2010 - Current
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Developed business pipeline using cold and warm techniques.
Negotiated contracts and closed sales with new and existing clients.
Expanded business through effective network development, identifying new, and prospective clients.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Brought in new accounts through successful networking strategies and promotional approaches.
Networked among local business and community organizations to develop leads and generate business.
Engaged with customers to build business relationships.
Reviewed client concerns and recommended appropriate changes to supervisors.
Managed needs of more than 3 customers at once using strong prioritization and multitasking abilities.
Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
Organized focus groups to design best marketing strategy for product offerings.
Communicated with local organizations to build networks and develop leads.
Developed knowledge of company products and services to make suggestions according to customer needs.
Enhanced sales techniques and marketing plans to strengthen business development efforts.
Communicated with leadership teams by spearheading regular meetings to discuss objectives.
Education
No Degree - Environmental Science
University of The South Pacific
Fiji
01.2004 - 11.2007
Skills
Continuous professional improvement
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Timeline
Business Development Associate
Solomon Islands Small Business Enterprise Centet
01.2010 - Current
No Degree - Environmental Science
University of The South Pacific
01.2004 - 11.2007
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